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Courses

Courses

In house

In house

All our training courses and workshops can be delivered exclusively for your own employees. This can be on site or at an alternative venue of your choosing.

We are happy to help you source the right venue for you and your employees.

Bespoke

Any of our professionally designed training programmes can be tailored to suit your specific needs.

We will also work with you to design something to address a specific training requirement.

Open/Public Courses

Open/Public Courses

We run our most popular training at locations throughout the North of the UK and beyond.

Click here for our training diary of upcoming events.

Design and delivery.

  • Do you need training designing to meet a requirement in your Company?
  • Don’t have the time or the skill internally to create training?
  • Let us do this for you. We can also deliver this or carry out “Train the Trainer” sessions for your own people to deliver the training.

Can’t see the course you are looking for? The courses listed here don’t include everything we can provide. Please get in touch to see if we can help you. 

  • Basic Management Skills
  • Introduction to Coaching Skills
  • Leadership and Teambuilding
  • Managing Change
  • Managing Workplace Conflict
  • Managing Difficult Conversations
  • Transition to Supervision/Management
  • Managing Change

This is a selection the Leadership and Management courses/workshops we have readily available. Any of these can be tailored to meet your specific requirements. Alternatively, we can design bespoke programme for your company on any of the above or alternative related topics.

  • Appraisal and One-to-ones
  • Equality and Diversity
  • Discipline & Grievance
  • HR for non-HR Managers
  • Managing Absence
  • Managing Investigations
  • Performance Management
  • Recruitment and Selection

This is a selection the HR courses/workshops we have readily available. Any of these can be tailored to meet your specific requirements. Alternatively, we can design bespoke programme for your company on any of the above or alternative related topics.

  • Customer Service (Introduction)
  • Customer Service (Advanced)
  • Customer Complaint Management
  • Improving Communication Skills
  • Managing Yourself, Developing Assertive Behaviour.
  • Negotiation Skills
  • Presentation Skills
  • Professional Communication on the Telephone
  • Time Self Awareness and developing Assertive Behaviour
  • Train the Trainer (Introduction & Advanced)
  • Taking Minutes Professionally and Effectively

This is a selection the Personal Development courses/workshops we have readily available. Any of these can be tailored to meet your specific requirements. Alternatively, we can design bespoke programme for your company on any of the above or alternative related topics.